- Education: BE, BSc IT, MSc IT, BCA, MCA or related areas preferred.
- Certification: Testing Certification Course required
- Area Industry : Aviation
- Experience: Fresher / upto 1 year
- Skills : Knowledge of Manual testing on Web & Mobile based applications, SQL basics, Knowledge of software testing life cycle, testing methodologies & testing tools, Bug Tracking, Bug Reporting, Generating test cases & scenarios, Documenting in Excel, Good Communication & Logical skills.
- Description: As a software tester, you will play a crucial role in working closely with software developers, external partners, & project managers. Your primary responsibility will be to ensure that the software is ready to be deployed for users through manual testing. This involves conducting comprehensive testing with proper documentation & following established procedures. In addition to your testing duties, you will need to become familiar with our software, FlyPal®, in order to effectively test its functionality & performance. This will require you to gain a deep understanding of the software’s features & capabilities. Additionally, you will also be responsible for handling & resolving any customer complaints that may arise, demonstrating your ability to work under pressure & maintain a high level of customer satisfaction.
- Key Responsibilities:
- Good understanding of Web & Mobile based projects.
- Developing test plans & test data for requested enhancements & systems.
- Improve upon the usability & functionality of exiting products.
- End 2 End testing of product in order to fulfil user request.
- Keep records of customer interactions, recording details of complaints & comments as well as actions taken.
- Follow up to ensure that customer requirements, complaints, comments were registered & actions were taken.
- Refer unsolved customer grievances or special request to designated department for further investigation.
- Interact with customer via Phone, e-mail, skype etc. to provide information about products & services, take orders or obtain details of complaints.
- Should be able to give demo of software to clients (on-site / online)
- Weekend support for clients via e-mail, skype, telephonic whenever required.
- Reporting day to day activities to CEO / Project Manager / Team Leader.
- Keep up-to-date with current industry trends & technologies.
- Perform other duties as assigned.
- Commitment to work for long term.
- Key Competencies:
- Strong analytical & problem-solving skills
- Attention to detail
- Adaptability & flexibility
- Communication
- Teamwork
Software Testing Engineer
Job Category: Software Testing Engineer
Job Type: Full Time Work from office
Job Location: Kharadi Pune